FAQ

Frequently Asked Questions Eléor

Processing & delivery
Orders are processed with care within 3–5 business days.
Delivery time: Netherlands & Belgium 3–5 days, international 7–14 days.

Worldwide Shipping
We ship worldwide; any customs or import duties are the responsibility of the customer.

Fragile items
Our products are responsibly packaged for optimal protection.

Damage upon receipt
Check your order upon receipt. Report any damage within 24 hours to info@eleor.nl , including photos of the product, packaging, and label.

Showroom visit
Want to experience our collection? Schedule a personal appointment first.