Transparency and Control for Customers
At Eléor, your privacy is paramount. We strive to provide you with a secure and transparent online shopping experience, where your personal data is handled with the utmost care. Our updated privacy policy (last updated: October 16, 2025) clearly explains how we collect, use, and share your data. We give you complete control over your privacy.
What we collect:
- Device data: We collect basic information about your device to optimize our website and analyze your user experience (cookies, log files, etc.).
- Order information: Name, address, payment information, etc. to process and deliver your order and to inform you about your order.
- Customer service data: To provide you with the best service when you contact us.
- No data from minors: Our website is not directed to children under the age of 18. We do not collect personal data from them.
How we use your data:
- Process and deliver your order.
- To inform you about new products, services and offers (with your consent).
- Improve our website and show targeted advertisements (based on your interests).
- Comply with legal obligations.
Who we share your data with:
- Service providers: Those who assist us with the tasks mentioned above, such as processing payments or shipping orders.
- Third parties: In rare cases, when required by law or to protect our rights.
Your privacy rights:
- Access: You can request and view your personal data.
- Correction: You can correct your data if it is incorrect.
- Deletion: You can have your data deleted.
- Restriction: You can restrict the processing of your data.
- Objection: You can object to the processing of your data for marketing purposes.
- Portability: You can request your data in a structured, commonly used and machine-readable format and transmit it to another party.
Cookies:
We use cookies to improve your website experience. You can manage cookies in your browser settings.
Changes:
We reserve the right to change our privacy policy. Please check this page regularly for updates.
Questions or complaints:
Please feel free to contact us at info@eleor.nl if you have any questions or complaints about our privacy policy.
Take control of your privacy:
- Please read our privacy policy carefully and contact us if you have any questions.
- Exercise your privacy rights as described above.
- Manage your cookie settings in your browser.
Together we strive for a safe and reliable online shopping experience, while guaranteeing your privacy.
Eléor's privacy policy: clear, transparent, and with your privacy in your own hands. Read how we use your data and put you in control. Take control now!
